Refund policy

If you would like to return the product, please send a request via the feedback form on our website. For faster processing, please specify the order number, the name of the product, the reason for the return and the desired result — a refund, replacement or replacement of an individual part, if applicable." "Each request is considered individually, taking into account the circumstances and conditions of return applicable to the product.After consideration, we will send instructions within 2-5 business days." The product must be in its original condition, unused and in its original packaging, if it did not arrive damaged. Some products, for example, for hygienic reasons or custom-made items, may not be eligible for return. Please do not send the product back until you have received instructions, as returns sent without prior approval may not be accepted.